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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ginger Dorrell

April 25, 2026

5  out of  5
rating by Ginger Dorrell
"Kaitlyn got me started with state farm and I can honestly say it has been the best insurance customer service I have ever had! Kaitlyn has been beyond helpful in every question and change I have needed to make. I would recommend this office to anyone who is already happy with the insurance they currently have because it is that good!"
We responded:
"Wow, thank you for the 5-star review, Ginger! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Renee Werth

April 24, 2026

5  out of  5
rating by Renee Werth
"Kaitlyn was really awesome. Another agent that heard her speak on the phone was impressed with her pleasantness on the phone."
We responded:
"We appreciate you allowing us to take care of your insurance needs!"
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Mach

April 24, 2026

5  out of  5
rating by Mach
"I highly recommend working with Jill Adams at Karla Woods State Farm agency! She is competent and knowledgeable about the services they provide and very kind and easy to work with. She gave me a quote for auto insurance that beat my previous carrier by a long shot. I had also wanted to set up a life insurance policy for a long time but it seemed so daunting. Jill made it easy, breaking down the options in a way I could understand and choose exactly what I wanted without getting overwhelmed, and choosing one that give me the flexibility of adding on and changing later. She also saved me money on my storage insurance by helping me add a renters rider to my policy. Now have coverage for everything I need - double the vehicle coverage, a life insurance policy, and renters insurance, all for less than I was paying for just subpar car insurance before!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Emily Wise

April 23, 2026

5  out of  5
rating by Emily Wise
"Karla and her gang at State Farm are amazing!!! They were so helpful when my husband wrecked my truck, and had everything done within a matter of hours! They called to check up, as well as keep us updated with everything that went on. Flash forward to now, if something comes up they aren’t sure about, they will get ahold of me asap and are super helpful fixing the problem! The whole staff there are super friendly and so eager to get the best deal for me and my family, while keeping cost at a good level. I truly can’t put into words how great they all are! ♥️ Since this original post, we have welcomed another little one into the family! Karla and her amazing staff were super easy to get the life insurance started on our newest little one! They worked with me and my work schedule to get the appropriate paperwork taken care of, as well as getting things set up correctly! I have nothing but great respect and admiration for this group!! Before we had Karla and her staff, we were out of another office in a bigger town.... they were ok, but wouldn't let me handle anything because I "wasn't the primary holder" and I had to funnel everything through my husband..... everything from signatures (even if it was for myself!) to payments. They wouldn't talk to me about anything.... even though the policies are for me and my husband, equally. Karla and her great group changed that! Which is very nice, because I work here in Buffalo, while my husband works 45 minutes away from their office! Very thankful for these wonderful women and all they do for me and my family!!! Thank you girls!! ❤️"
We responded:
"Thank you so much Emily! I’m thrilled that my team and I could provide such great support during a challenging time. Ensuring quick and efficient service is our goal, and we strive to keep you informed every step of the way. Your trust and satisfaction mean the world to us, and we’re always here to assist you with any insurance needs that arise. Karla"
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Joseph Pilkington

April 23, 2026

1  out of  5
rating by Joseph Pilkington
"Karla is very disrespectful, saying my wife is mentally unstable. She wouldn't meet with us to discuss my policy because she's more concerned with her personal life. We won't be having our insurance with her anymore."
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Rayden Lawson

April 20, 2026

5  out of  5
rating by Rayden Lawson
"Loved working with Kaitlynn Z!!! She’s super sweet and more than helpful! All the questions I had were made clear and upfront and I really appreciated her patience !!!"
We responded:
"Thank you for the amazing review, Rayden! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Paula Panahi

April 20, 2026

5  out of  5
rating by Paula Panahi
"Have been with Karla at State Farm for 20 years. Have never even considered another company. Karla takes care of her clients like family..."
We responded:
"We are grateful for your 5-star review, Paula! Thanks for taking a moment to share your positive rating of State Farm Agent Karla A Steckel’s Team here in Buffalo . "
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Zoe Evans

March 31, 2026

5  out of  5
rating by Zoe Evans
"Great Agency, customer service, & professionalism. Been with them for 40 yrs!"
We responded:
"Thanks so much for the amazing review, Zoe! We really appreciate your support here in Buffalo . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Makenzee Miller

March 26, 2026

5  out of  5
rating by Makenzee Miller
"Kaitlynn was such a great help and very patient with me and all my questions and concerns."
We responded:
"Makenzee, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Karla A Steckel’s Team—we are always here to help!"
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Kyra Buntin

March 25, 2026

5  out of  5
rating by Kyra Buntin
"Macy was such a good help! She is so sweet and she is willing to help you understand anything, at anytime of the day when she’s available!"
We responded:
"Kyra, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Karla A Steckel’s Team is just a call or email away!"
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Kandi Fort

March 16, 2026

5  out of  5
rating by Kandi Fort
"They are the best insurance agents I’ve ever had! Pricing is awesome but thier customer service is stellar! Best around!"
We responded:
"Thank you so much for the 5-stars, Kandi! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Cristian Rath

March 11, 2026

5  out of  5
rating by Cristian Rath
"Karla helped me with life insurance for my parents and explained different types. I walked away feeling encouraged and knowledgeable about what we were doing."
We responded:
"Thanks so much for the amazing review, Cristian! We really appreciate your support here in Buffalo . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Cody Cody

March 11, 2026

5  out of  5
rating by Cody Cody
"This place was great everyone was really friendly and kind. Got greeted with a good morning when I walked in."
We responded:
"Wow, thank you for the 5-star review, Cody! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Wyatt Collins

March 11, 2026

5  out of  5
rating by Wyatt Collins
"I was very satisfied with my experience at this State Farm it was better than every other State Farm in the state upon my entrance I was greeted with smiles and good mornings and they very nice and were very helpful"
We responded:
"We appreciate your 5-star review Wyatt! Karla "
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Cynthia Timmerwilke

March 2, 2026

5  out of  5
rating by Cynthia Timmerwilke
"Kaitlyn was very quick and good at solving my issue."
We responded:
"Cynthia, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Karla A Steckel’s Team is just a call or email away!"
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Haley Collins

January 30, 2026

5  out of  5
rating by Haley Collins
"Great customer service! Macy is always willing to help with whatever I need in a very timely manner. Pleasant experience every time"
We responded:
"We appreciate your review, Haley. We are so happy that you had such a wonderful experience with State Farm Agent Karla A Steckel’s Team here in Buffalo ! "
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Corey Young

January 23, 2026

5  out of  5
rating by Corey Young
"It was fantastic working with Jill! She was able to not only lower both my auto and renters insurance rates from my previous provider, but also increased my coverage where I was under insured. On top of that she was very friendly and prompt with getting back to me when I had questions! She made switching insurance providers quick and painless. I should have reached out ages ago!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Buffalo to know that you had such a wonderful experience with us here on State Farm Agent Karla A Steckel’s Team. Thank you so much for the 5-stars, Corey! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Karla A Steckel’s Team anytime. "
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Jennifer Phelps

January 19, 2026

5  out of  5
rating by Jennifer Phelps
"Kaitlynn was amazing on getting all our things under one policy and saving us money along the way!!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Karla A Steckel’s Team! We deeply appreciate your kind words here in Buffalo . "
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Ed Larson

January 9, 2026

5  out of  5
rating by Ed Larson
"So easy to work with Karla! My wife got a new car and they literally updated our policy via text in less than 5 minutes. Thanks so much!"
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Reagan Terry

January 6, 2026

5  out of  5
rating by Reagan Terry
"Kaitlynn was wonderful and easy to work with! Highly recommend!"
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Gary England

January 5, 2026

5  out of  5
rating by Gary England
"Great company"
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zachary souza

December 3, 2025

5  out of  5
rating by zachary souza
"Great customer service and there's always a friendly face when I go into their establishment. Highly recommend if you live in or around the city of buffalo, MO."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Junior’s seamless Gutters

December 2, 2025

5  out of  5
rating by Junior’s seamless Gutters
"💯 accurate fast and reliable"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Georganne Hallemeier

November 20, 2025

5  out of  5
rating by Georganne Hallemeier
"State Farm is the best. Karla Steckel agents are knowledgeable and extremely helpful!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jodi Jasper

November 19, 2025

5  out of  5
rating by Jodi Jasper
"Jill went above and beyond with her customer service etiquette while I was quoting my three vehicles, my home, and my utility trailer! She was able to score me some fantastic rates on all three policies! I have had 15 pay life insurance through State Farm since my kids were very young, as well as my own term life policy. I highly recommend the Buffalo office for all of your insurance needs!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"